The free Railway Guardian app is an all-in-one safety app from the British Transport Police. The app allows you to report crimes or concerns on the rail network, share your journeys with trusted contacts, and get access to news, guides, or support.

We want you to feel safe and empowered when you travel, and by downloading the Railway Guardian app, help is always at hand if you need it.

Your small actions can all play a part in making everyone’s journey a good one, such as:

  • downloading the app
  • reporting crimes and concerns
  • learning about acceptable behaviour on the network and setting an example
  • being an active bystander

How does the geo-location work?
You can share your journey with chosen contacts. To do this, you’ll need to give access and permission for the app to use the location feature and you can opt in or out at any point.

The location function allows you to share your journey with trusted contacts, send messages if you get into difficulty, and notify your trusted contacts when you have arrived at a location.

British Transport Police does not retain or have access to any Railway Guardian app location data.

What can I report on the App?
You can report any crimes or concerns via the Railway Guardian app. Under the ‘Report’ function, you will find methods of reporting to British Transport Police, Train Operators, or anonymously to StreetSafe.

If you require emergency assistance, always call 999.


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