#ShopKind Campaign

Posted 19th Apr 2021


Retail industry comes together to tackle verbal and physical abuse against shopworkers

40,000 shopworkers were victims of violence in the last year according to a 2021 Crime Report from the Association of Convenience Stores.

It comes as the UK’s biggest retailers, the Home Office and independent charity Crimestoppers have today rallied together and launched a new campaign urging the public to ShopKind after the reopening of non-essential stores and shops across the country.

The #ShopKind campaign urges the public to be mindful of shopworkers’ essential role in supporting people during these difficult times and emphasises that we should all treat workers and other customers with respect, kindness and gratitude.

The Home Office backed campaign is supported by major high street names as well as the nation’s independent shopkeepers, and the shopworkers Union USDAW. Over 100 retailers, local authorities and police representatives are supporting the campaign. The ShopKind campaign will be visible across high streets and social media from today.

Abuse and violence towards shopworkers is a bigger problem than many people might think, with The Association of Convenience Stores’ 2021 Crime Report showing that over the past year there have been over 1.2million incidents of verbal abuse, and around 40,000 incidents of violence against people working in convenience stores. Of these, more than a quarter involved a weapon, such as a knife, hammer, axe, or syringe.

If you have any information about someone who is abusive or violent towards retail/shop staff, call Crimestoppers on 0800 555 111 or use the untraceable Anonymous Online Form Please note: computer IP addresses are never traced and no-one will ever know you contacted Crimestoppers. There is no caller line display, no 1471 facility and calls are never traced.

#ShopKind Campaign